Returns & Exchanges
At Hanabi Trading Collectibles, we want you to be completely satisfied with your purchase. If your item isn't the perfect fit, we offer a 30-day window for returns and exchanges on all eligible merchandise.
Return Process
- 1.Initiate Your Request
Visit our online portal with your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Securely pack the items in their original packaging, ensuring all tags are attached and the products are in unworn, original condition.
- 3.Ship It Back
Affix the prepaid shipping label provided via email and drop off your package at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse inspects the returned items, your refund or exchange will be processed within 5 to 7 business days.